A pleasure and thank you for accepting the solution.
Now, since you've shared more info, a few more tips:
1. Suggest a migration plan to get your users off ArcMap and on to ArcGIS Pro. ArcGIS Enterprise integration with ArcGIS Pro is more robust and provides better user experience.
2. Suggest upgrade your EGDB (also refered to SDE by many but that's not really accurate and reflects the schema/spatial storage type). Suggest also migrate your data store (EGDB/SDE) from SDE schema to native hosting RDBMS schema geometry/geography. More flexible for your business user connections from outside GIS clients.
3. Suggest considering the use of ArcGIS Data Store instead of your current EGDB/SDE. In our enterprise, we do have multiple EGDB in multiple RDBMS of different flavors. With about a year's worth of comparison and performance analysis between our existing EGDBs and ArcGIS Data Store, the perfomance is normally better for the same data in Data Store. Also, we've yielded reduced administrative overhead by migrating content to Data Store.