WARNING: Portal for ArcGIS Validation and Repair Process takes a long time!

[David_Brooks]

Just a warning to all portal admins looking to run the Portal for ArcGIS Validation and Repair tool. It takes a VERY long time. Ours has been running for 4 hours so far, and it's rolled back 4 of 7 patches so far. Will update once complete.

[DamianoMontrasio]

After about 9 hours on production system...

Any suggestion?

Portal and rest services remains up & running...

Thanks in advance!

[David_Brooks]

as @AmandaDeMedeiros says, we triangulated the issue to anti-virus (windows defender) on our Azure system. We now have a policy in place to pause anti-virus during a significant patching procedure such as this one.

[AmandaDeMedeiros]

What the tool is doing is identifying your patches for the broken one, and then it deletes the old patches and reapplies. If this is a production environment, I would recommend doing this during off hours. You could also check if the anti-virus is targeting ArcGIS Enterprise folders. 

Exclude the following from your Anti-virus (default locations):

1. C:\arcgisdatastore

2. C:\arcgisportal

3. C:\arcgisserver

4. C:\Program Files\ArcGIS\DataStore

5. C:\Program Files\ArcGIS\Portal

6. C:\Program Files\ArcGIS\Server

7. C:\Python27

[DamianoMontrasio]

Thanks Amanda,

It'secure now to kill the process? Now is 24 hour "running"...

This is a 24/7 service that require particular time windows for patching.

Thanks

[DevinBartley2]

Thanks for these tips. We are running ArcGIS Enterprise 10.8.1 on Azure and we excluded these folders from the anti-virus while the patch remover tool and updates were running and then re-enabled after. 

Took about 4-5 hours after hours to run the patch remover. 

Glad I read about all of this first. 

[DamianoMontrasio]

Mybe is useful for others...

Validation and Repair Tools write a Log in this path C:\Users\XXXXXXUSER-O\AppData\Local\Temp (or subfolder) named "PortalforArcGIS1091ValidationAndRepair.log"

With this I see that process is in standby at 3-6-2024 22:19:27.

================================================================================
Portal for ArcGIS 10.9.1 Validation and Repair Log
DATE=3-6-2024
TIME=22:19:02
Log File Location=C:\Users\XXXXXXUSER-O\AppData\Local\Temp\PortalforArcGIS1091ValidationAndRepair.log
================================================================================

----------------------------------------------------------------------------
3-6-2024 22:19:02 (IS) CheckCommandLine - Begin
----------------------------------------------------------------------------

3-6-2024 22:19:02 (IS) Command Line(s): - NONE

----------------------------------------------------------------------------
3-6-2024 22:19:02 (IS) CheckCommandLine - End
----------------------------------------------------------------------------

----------------------------------------------------------------------------
3-6-2024 22:19:03 (IS) VerifyPortalVersionInstalled - Begin
----------------------------------------------------------------------------

3-6-2024 22:19:03 (IS) VerifyPortalVersionInstalled - Installed: Portal for ArcGIS 10.9.1

----------------------------------------------------------------------------
3-6-2024 22:19:03 (IS) VerifyPortalVersionInstalled - End
----------------------------------------------------------------------------

----------------------------------------------------------------------------
3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - Begin
----------------------------------------------------------------------------

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - Portal for ArcGIS 10.9.1 Enterprise Sites Security Patch is ****INSTALLED****

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - PFA-1091-HF-000006081 is Not Installed

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - PFA-1091-HF-000006002 is Not Installed

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - PFA-1091-HF-000006079 is Not Installed

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - PFA-1091-HF-000005984 is Not Installed

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - Portal for ArcGIS Security 2023 Update 1 Patch B is ****INSTALLED****

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - Portal for ArcGIS Security 2023 Update 1 Patch is Not Installed

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - PFA-1091-HF-000005869 is Not Installed

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - Portal for ArcGIS 10.9.1 Enterprise Sites Footer Display Patch is ****INSTALLED****

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - Portal for ArcGIS Security 2022 Update 2 Patch B is ****INSTALLED****

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - Portal for ArcGIS Security 2022 Update 2 Patch is Not Installed

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - PFA-1091-HF-000005867 is Not Installed

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - Portal for ArcGIS 10.9.1 QuickCapture Security Patch is ****INSTALLED****

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - PFA-1091-HF-000005774 is Not Installed

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - Portal for ArcGIS Security 2022 Update 1 Patch is ****INSTALLED****

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - Portal for ArcGIS Log4j Patch B is ****INSTALLED****

3-6-2024 22:19:14 (IS) GetListOfInstalledPatchesAndHotfixes - Portal for ArcGIS Log4j Patch is Not Installed

----------------------------------------------------------------------------
3-6-2024 22:19:27 (IS) GetListOfInstalledPatchesAndHotfixes - End
----------------------------------------------------------------------------

----------------------------------------------------------------------------
3-6-2024 22:19:27 (IS) RemoveInstalledPatchesAndHotfixes - Begin
----------------------------------------------------------------------------

----------------------------------------------------------------------------
3-6-2024 22:19:27 (IS) CreateInProgressRegistry - Begin
----------------------------------------------------------------------------

3-6-2024 22:19:27 (IS) CreateInProgressRegistry - Created RegKey: HKLM\SOFTWARE\ESRI\Portal for ArcGIS\Updates\_10.9.1.999
3-6-2024 22:19:27 (IS) CreateInProgressRegistry - Created Reg Key Name with value: InProgress=1

----------------------------------------------------------------------------
3-6-2024 22:19:27 (IS) CreateInProgressRegistry - End
----------------------------------------------------------------------------

3-6-2024 22:19:27 (IS) RemoveInstalledPatchesAndHotfixes - Portal for ArcGIS 10.9.1 Enterprise Sites Security Patch will be uninstalled.

[EricKrause01]

Damiano,

Did you have any luck getting these patches uninstalled?  I noticed it's not really doing anything on my server for a long time.  I have uninstalled antivirus.  Thanks.

[DamianoMontrasio]

Hi Eric,

I suspended the activity for the moment because of 24/7 production system.

But if you search the log maybe you can evaluate if setups is running or not.

I've killed the task after a few days of inactivity.

Esri Support suggests me also to activate Portal Log at the debug level during patching. But I haven't tried yet.

Tell me about your result.

Bye

Damiano

[EricKrause01]

Thanks for the response, Damiano.  I cancelled the Validation and Repair Tool as well and submitted a case to Esri.  I hope they have something useful to contribute.  The largest maintenance window that we can get is probably a weekend, but I'm not convinced that the Tool was actually doing anything.  Task Manager and Resource Monitor showed virtually no activity.  It's wild that this seems to be their solution...