I am currently using V 10.1,
I tried what sol suggested and it works insofar as allowing the feature to symbolize as yellow but it stays yellow even if the second field is updated to collected.
I was hoping to avoid adding a new field but that turned out to be the easiest way of doing what I wanted it just means that there is one more field that the field techs have to update.
It would be nice if you could in the future use the <all other values> tag in the way that I originally wanted.
Thank you both for your help.