Receive an error when deploying 10.4.1 on Azure using Cloud Builder

05-24-2017 10:12 AM
New Contributor II

I just tried to deploy ArcGIS 10.4.1 for Server using Cloud Builder 10.4.1 and I get the following error after filling in all the details.

'esri:arcgis-10-4-for-server:cloud:10.4.5686' is not available. 

I can see the 10.4.1 under my account and I have deployed it once before. 

Is anyone else experiencing this ?

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7 Replies
Esri Contributor

Hello Disha Gori‌,

Due to the WannaCry vulnerability found in Microsoft Windows, Esri Images have been temporarily removed from the Azure Marketplace, which will prevent new deployments for all versions.


Once these images have received the proper security patches they will be placed back into the Azure Marketplace. The development team is actively working to complete this task.


Note this only impacts new deployments and any previous instances that have already been deployed will remain running.

New Contributor III

Hi Peter,

The patched images have been republished to the Azure Marketplace. We are in the process of pushing out an update to Cloud Builder to reference the new image versions.

New Contributor III

Hi Nikhil,

Searched the Azure Marketplace this morning and the images don't appear, they were available at the end of last week (Friday). 

New Contributor III

The VM images were patched and republished. We are in the process of pushing out a cloud builder update to reference the new images. The images are correct and no issues with using it for production.


The disappearance from the Azure Marketplace UI was described as follows by MS. It appears to have not resolved yet. I’ve followed up with the AMP team but it might not be till Tuesday till I hear back because of the holiday.


There is a back end update that is making recently published offers look like they disappear. As the update completes they should reappear. They are expecting this to resolve by end of day.


New Contributor III

Updates to Cloud Builder (all released versions) have been published to reference the updated images.. 

If do not receive a message to update, or you are still encountering an "image not found" error, please uninstall and reinstall Cloud Builder after downloading from the usual MyEsri.location.

Esri Regular Contributor

Hi folks, 

I've been experiencing the same error using Cloud Builder 10.5 for Azure. At one point a message did pop up in the Azure Notifications but it never appeared again. 

I've uninstalled and installed the update from My Esri and I no longer get that error but... after several attempts trying to set up ArcGIS Enterprise or even just GIS Server (choosing various settings/configuations), it fails at the same point. I've attached the log to see if you have any ideas or in case it's related to the previous issue.



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New Contributor III


Please work with Support to resolve this issue. It is unrelated to the issue being discussed in this thread of images being unavailable in the Azure Marketplace.