Print a webmap with the printing tool loses the rotation of the symbology

[lmatteo]

Hello everyone,

I'm trying to print some web maps in Portal for ArcGIS using the printing tools. Unfortunately, all configurations yield the same result: the printed map does not maintain the symbol rotation, as you can see in the attached files.

Has anyone encountered this issue before, and is there a known solution or workaround?

Thank you for your help.

Best regards,

[simoxu]

Webmap print is not  always what you see is what you get (wysiwyg).

What happens when printing a webmap:   The application will send the webmap in a JSON format to the server, and the server will need to re-create the map in an ArcGIS Pro like software environment using all the datasources (all sorts of web services). it’s during this process that something can get missing and cause some errors in the pint map, but the good thing is, this process also provides you opportunities to manipulate the print by creating your own custom print service.

Please see details in the following  "Advanced printing for web maps":

https://enterprise.arcgis.com/en/server/latest/publish-services/windows/advanced-printing-for-web-ma...