“Portal for ArcGIS” fails to start,

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6
01-15-2018 12:15 PM
JamalNUMAN
Esteemed Contributor

“Portal for ArcGIS” fails to start,

 

I couldn’t figure out why the “Portal for ArcGIS” fails to start despite the fact that it has working fine earlier.

 

What could be the issue here?

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
6 Replies
JonathanQuinn
Esri Frequent Contributor

Does https://server-2016.d1.p1:7443/arcgis/sharing/rest resolve?  Any errors in the logs?

JamalNUMAN
Esteemed Contributor

Thanks Jonathan for the help.

 

Yes. I could access the link you have provided. What might this indicate for?

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
JonathanQuinn
Esri Frequent Contributor

So if the Sharing API doesn't come up, (typically a 404), that would cause the home app to not display. Since it does resolve, you'll need to monitor the network traffic when opening the home app. You can use Fiddler or your browsers dev tools.

JamalNUMAN
Esteemed Contributor

Thanks Jonathan. Never worked with me

Best

Jamal

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos
JonathanQuinn
Esri Frequent Contributor

What doesn't work for you?  Using the Dev tools or Fiddler will tell you which request is not completing to cause the home app to not display.

JamalNUMAN
Esteemed Contributor

Thanks Jonathan. An IT colleague helped me out and it worked at the end

Best

Jamal

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Jamal Numan
Geomolg Geoportal for Spatial Information
Ramallah, West Bank, Palestine
0 Kudos