“Portal for ArcGIS” fails to start,

[JamalNUMAN]

“Portal for ArcGIS” fails to start,

I couldn’t figure out why the “Portal for ArcGIS” fails to start despite the fact that it has working fine earlier.

What could be the issue here?

[JonathanQuinn]

Does https://server-2016.d1.p1:7443/arcgis/sharing/rest resolve?  Any errors in the logs?

[JamalNUMAN]

Thanks Jonathan for the help.

Yes. I could access the link you have provided. What might this indicate for?

[JonathanQuinn]

So if the Sharing API doesn't come up, (typically a 404), that would cause the home app to not display. Since it does resolve, you'll need to monitor the network traffic when opening the home app. You can use Fiddler or your browsers dev tools.

[JamalNUMAN]

Thanks Jonathan. Never worked with me

Best

Jamal

[JonathanQuinn]

What doesn't work for you?  Using the Dev tools or Fiddler will tell you which request is not completing to cause the home app to not display.

[JamalNUMAN]

Thanks Jonathan. An IT colleague helped me out and it worked at the end

Best

Jamal