Configuring Geocoding - Organization Log In Error

[JeffFennellUSAFennell]

We have Enterprise 10.9.1 and we are trying to configure geocoding under Organization > Settings > ArcGIS Online.

It asks us for a username & password, but no way to specify the AGOL organization. We have an organizational AGOL account that we would like to use, is that possible or does it only allow public accounts?

[ReeseFacendini · Accepted solution]

To connect to ArcGIS Online services, you will need to use a built-in account (username / password), not a SAML / single-sign-on account. Specifying an organization URL is required when using SAML logins, but built-in accounts can use the default URL of https://www.arcgis.com.