Can't Print Contents from Organization using Print Service

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2
05-02-2022 11:42 AM
rachelxlb
New Contributor II

I followed the instruction from ESRI page to set up Custom Print. It can't print contents from my organization. However, when I toggled off my layers and print only the contents from Living Atlas, it printed fine, just not legend showing. I also tested it with the Print Tool that comes with Portal. Same thing. It worked fine with 3rd party/living atlas layers, but not my own layers. Does anyone experienced the same? What can I do to resolve it?

 

Thanks!

2 Replies
MichaelVolz
Esteemed Contributor

Are your organization layers open to the public or secured services?

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rachelxlb
New Contributor II

They are secured services.

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