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unable to install 10.2.2 desktop student edition. Permission problem

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02-22-2015 09:55 PM
MichaelAsher
Deactivated User

I'm attempting to install 10.2.2 Desktop Setup and I'm getting an error message:

Error 1303. The installer has insufficient privileges to access this directory: C:\Program Files(x86)\ArcGIS\Desktop10.2\TemplateData.  The installation cannot continue.  Log on as administrator or contact your system administrator.

I'm the administrator on my Windows 7 laptop and I'm unable to change permissions for the TemplateData folder.  I did go back and make sure I had write privileges as administrator.  

Thanks,

Michael Asher

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3 Replies
KishorGhatage
Deactivated User

You could try following:

1 Click on the start button > right click on the 'Control panel' > show on desktop

2 Right click on Control panel > Create shortcut

3 Right click on the shortcut > Properties > Shortcut > Advanced

4 Select run as administrator > Click Ok

5 Now open control panel using the shortcut and try to uninstall ArcGIS.

Hope this is helpful

Kishor

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KishorGhatage
Deactivated User

Please try :

ArcGIS 10.2.2 Uninstallation Utility for Windows

http://resources.arcgis.com/en/help/uninstall-guides/1022FinalUninstallUtilityGuide.html

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AndySmith
Esri Contributor

Hi Michael,

Please see the following KB article that should help resolve your issue:

16274 - Error 1303 or Error 1310