I am trying to upgrade my ArcGIS 10.8 to 10.8.1. Once the installation starts the error (see attached image) shows up. However, I have installed and reinstall the missing Microsoft redistributable package.
I don't know what else to do.
Is there any suggestions on what to do?
Cheers
ArcGIS Desktop 10.8.x system requirements—System Requirements | Documentation
You met these conditions I presume AND you did a reboot between the download and running the msi?
Tech Support is your best option then. Too many variables
I'm thinking your C++ redistributable may have an incompatibility with 10.8.1 (this can happen but it is rare). You could try downgrading. But if that doesn't work I agree tech support is where to go now.
Hello.
an esriBootstrap.log file should be located in your %temp% folder. Please share that log file with me. This will provide us a little more information.
Thanks
Laurene Koman
Esri Install Team
Hello Laurene,
We are having an identical problem but only with some of our computers, not all. ESRI Case #02781613 - ArcGIS 10.8.1 install issues with Microsoft Visual Studio C++ Redistributable error. Were you able to figure out what is going on?
Thank you.
Mike
an esriBootstrap.log file should be located in your %temp% folder. Please share that log file with me. This will provide us a little more information.
Thanks
Laurene Koman
Esri Install Team
Hey Mike
I don't see an attachment. You can also mail it to me directly. lkoman@esri.om