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Problem making a dashboard public

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09-19-2023 07:16 PM
BillYoung
New Contributor II

Hi,

I've read several posts about making a dashboard public so I've made all the webmaps public, set the organisation to anonymous, changed the url from my organisation to arcgis.com/apps/dashboards/... and I still need to login to view it.  I've even deleted the webmaps and so now just have a table and chart which I created in the dashboard and I still need to log in to see it.

I'm not sure what else I can do so I obviously need some advice.  The dashboard is here: https://taps.maps.arcgis.com/apps/dashboards/d14a8e571ee841b69a6e5e15f4bd1db1.   I hope you can view it.

Thanks

Bill

1 Solution

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MobiusSnake
MVP

I think the dashboard will track all of the data sources you've used since it was started, even if they're not currently used by any widgets.  I'm not sure whether there's a straightforward way to remove them from the definition ... It's possible to do with Python and some manual JSON editing, but it's a bit of a convoluted process.

Here's what I used to inspect the network traffic:  https://developer.chrome.com/docs/devtools/network/

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6 Replies
MobiusSnake
MVP

What does this Item ID refer to?

ea849b7c18b042ada7444d445ebf0432

That seems to be the item that isn't shared publicly.

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BillYoung
New Contributor II

Thanks

I've checked the IDs of all the items in My Content in ArcGIS Online and none of them have that ID number. 

The only items currently displaying on the dashboard were all created in the dashboard.  Nothing was imported.

Can you see that ID number on the dashboard?

B.

 

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MobiusSnake
MVP

I can't see the dashboard (it asks me login before I can see anything) but I monitored my network traffic while trying to load it, and checked each item it attempted to load.  Most items successfully returned results, but that one gave me a 403 error code and a message, "You do not have permissions to access this resource or perform this operation."

Can you access this URL while you're logged in?

https://taps.maps.arcgis.com/home/item.html?id=ea849b7c18b042ada7444d445ebf0432

Edit - Made a couple edits, the URL didn't paste correctly the first time, it was missing the ID

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BillYoung
New Contributor II

Thanks, yes I can see it.  It is a table from a colleague in another organisation that was used to start the development of this dashboard for me.  I am now trying to recreate the dashboard in my organisation as his organisation is not happy for him to share the dashboard publicly.  But I can't see how it managed to get in here.  Let me hunt it down and see if I can find out what happened.  Otherwise I might delete this dashboard and start again.

Thanks very much for your help.  Sounds like a good trouble-shooting tool you have there.

Bill

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MobiusSnake
MVP

I think the dashboard will track all of the data sources you've used since it was started, even if they're not currently used by any widgets.  I'm not sure whether there's a straightforward way to remove them from the definition ... It's possible to do with Python and some manual JSON editing, but it's a bit of a convoluted process.

Here's what I used to inspect the network traffic:  https://developer.chrome.com/docs/devtools/network/

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BillYoung
New Contributor II

Great, thanks for that.

Bill

 

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