Indicator Not Working with Multiple Selectors

[gisquestions1]

I’m having an issue with an indicator on my Esri dashboard. The indicator is connected to a single data layer, and I’ve set up multiple selectors that filter this layer.

When I use one selector at a time, the indicator calculates and displays the correct number without any problems. However, when I use two selectors together, the indicator stops working and displays the message: "Cannot access data."

All the selectors and the indicator are pointing to the same layer. Has anyone else experienced this or know how to fix it?

Thanks in advance for any advice or suggestions!

[RyanES]

This can happen when using multiple selectors that filter the same data layer. When combined filters result in no data matching the criteria, the indicator can't access any data to calculate from, resulting in the "Cannot access data" error.

• Configure related filters: Ensure your selectors are properly set up as related filters, where one filter's options update based on another filter's selection.
• Check for incompatible filter combinations: Review your data to see if certain combinations of filters are inherently incompatible (i.e., no data exists that matches both criteria).
• Use a Feature Action instead of direct filtering: Sometimes using Feature Actions to highlight data rather than filter it can prevent the "no data" situation while still visually emphasizing the selected data.
• Add default settings to your selectors: Configure default values for your selectors so that even if users clear one selector, there's still a base filter applied.
• Create a separate calculation layer: As a workaround, you could create a separate calculation layer that aggregates your data and is less affected by detailed filtering.