Thanks for the information. Yes I was referring to the org's "Allow access to the organization through SSL only." setting. But if you have already turned the setting on while you published the service/map, it's likely your issue is different from the one I described previously. Could you please check a couple more places so we can get a better idea:
1. When you try to open the web map in Dashboard, are you prompted to sign in to access the service?
2. When opening the map, could you check Fiddler and see if any error is returned after the request to the feature service is issued? It could be something like a 403 error as shown below:
[ATTACH=CONFIG]30793[/ATTACH]
2 If you create a feature service and a map with SSL off, and when you open the map in Dashboard (keep the SSL setting off), do you still run into the same issue?
3. Are you able to add the service in question as an external data source using its url?
Answers to the above questions should be helpful to the Support Analyst in tracking down the problem, meanwhile if you have other questions please let me know.
Thanks
Tif