Dashboard Map not Showing Points in Website

[VeronicaMoran]

Hello,

I have created a Dashboard to show data that gets pulled from Survey123. A map showing cleanup sites plus volunteer statistics. When I look at the dashboard I can see the cleanup sites on the map but when I embed the dashboard into our website the cleanup sites are no longer visible. Can anyone help me fix this issue?

Thank you!

This image shows what I see through the dashboard link

This image is what appears when I embed the dashboard in our website

[SandraLuken1]

Hi Veronica - Sorry to hear you are running into this problem. Is this a workflow that has been successful for you in the past with the same data/map and no longer is working?

It does sound similar to this issue posted awhile back so would be worthwhile to try those suggestions. If that doesn't fix things, a couple of other thoughts to isolate the issue, which will also be helpful info when contacting Technical Support as they will be able to help further. 

- Embed just the map in your website

- Embed the dashboard in a different Esri application such as StoryMaps