Custom Locator in a Dashboard

[DanielL]

Allow the use of custom locators in Dashboards, rather than the only option being Esri's default locator.

[jcarlson]

You have to configure additional locators in the map, not the dashboard.

[DanielL]

Hello jcarlson.  I am familiar with configuring search in a Web Application, but I see no option to configure search in the Web Map from which a Dashboard is created.

[jcarlson]

Go to the web map's Item page (not the map viewer) and go to the Settings tab. Search settings are there.

[DanielL]

Thank you! I don't think I would have found that in a million years.  Unfortunately, I still see no option to use a custom locator.  Am I still missing something?

But being able to configure search on individual layers should get me what I want.👍

[jcarlson]

Hm. I think the locator needs to be officially registered with your org? That is somewhere in the organization settings, I believe.

[patrickb]

@jcarlson is correct. The locator has to be registered with the organization. Once done, the search tool in a dashboard's map should recognize it. If not, we'd suggest a call to Support. 

 https://doc.arcgis.com/en/arcgis-online/administer/configure-services.htm#ESRI_SECTION1_0A9A071A7AB7...

[SIT_Rimini]

Hello,

it doesn't work even when registering the locators with the organization.

The strange thing is that if I open the dashboard while logged in, it works perfectly.

Furthermore, even disabling all searches in the map properties (including Esri's default), it still connects to the ArcGIS World Geocoding Service.

How can I contact support?

Thank you.

[RachelGodinho2]

@SIT_Rimini To access custom locators as an anonymous user (not logged in), you must go into your  ArcGIS Online > Organization > Settings > Security  > Policies and enable the "Allow anonymous access to your organization's website" setting. 

Second, you can refer to this FAQ page regarding the two options currently available to remove the default ArcGIS World Geocoding Service locator from the map search tool in ArcGIS Dashboards.

[SIT_Rimini]

Thank you so much Rachel.