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When a record is created in a feature layers has stopped triggering

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4
3 weeks ago
TimLohnes1
Regular Contributor

This is brutal. My flow stopped triggering when new records are created. This is the start of a lot of things for staff to do and track. Now it is dead in the tracks. Has been running perfectly for 6 months. The connection is valid.

I can push data back and update records in the same layer no problem. It is just not triggering on record creation. I saw someone posted on Monday something similar.

ESRI, anything going on we should know about. 

I have saved the flow as, deleted trigger, readded trigger - nothing.

I have created a new flow with just those two steps and no trigger.

TimLohnes1_0-1748035719111.png

 

 

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4 Replies
TimLohnes1
Regular Contributor

A week later, trigger still not reacting to new features added. 

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AkshayHarshe
Esri Contributor

Hi @TimLohnes1,

There hasn't been any changes or updates to ArcGIS Connectors for Power Automate in the last week. I am assuming you are using ArcGIS Enterprise connector. Can you check if the webhook is active at the /server/admin/webhooks/

Thanks,
Akshay Harshe
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TimLohnes1
Regular Contributor

Our administrator found services/webhooks url. It shows the layer/service name, folder, type, webhook name, webhook ID, Active. There are a lot for this layer half Active = True, half False. What do I need to investigate. I click on the webhook ID. But I have no idea how to troubleshoot this. I do have a ticket in, should I just go meet with them?

AkshayHarshe
Esri Contributor

@TimLohnes1 I sorry, it is /server/admin/services/webhooks. Access the webhook correct webhook related to your service and check the `Notification Status` or status in the bottom for any errors. 

I would also ask you to check `Connections` tab in Power automate home page to see if your connection has expired and needs re authenticate. 

Also, did anything recently changed for this layer? e.g. Ownership/ editing capabilities or was the layer overwritten by some data. Any additional info will help for me to try and reproduce this issue. 

Thanks,
Akshay Harshe
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