Sync error on Android Collector 20.2.0

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05-14-2020 09:55 AM
AnjulPandey
New Contributor III

android collector 20.2.0

Jeff Shaner

Kylie Donia

I'm having problems to sync small edits data collected on offline mode at collector for android. When sync begins the status bar runs quickly to the end but gets stuck there and doesn't finish. 

Error getting in Collector-

GENERAL ERRORS - SyncTools service error.java.lang.Exception: Could not service request. - SyncTools service error.java.lang.Exception: Could not service request. - SyncTools service error.java.lang.Exception: Could not service request. - SyncTools service error.java.lang.Exception: Could not service request. - SyncTools service error.java.lang.Exception: Could not service request. - SyncTools service error.java.lang.Exception: Could not service request.

1 Reply
AaronKoelker
Occasional Contributor III

One of our users has seen a similar issue as well recently, though they are on Collector Classic. Progress bar gets close to the end quickly and then stalls out before popping this error. Data is hitting an AGO proxy item for an ArcGIS Server REST service, has been working fine for a couple months now.

Sync Error - Collector Classic

-Aaron

-Aaron
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