signed out offline

11-18-2016 11:59 AM
New Contributor II

We have had issues where Collector signs user out when they are in a disconnected area.  Is there a bug out here where this is a known issue.  Either way the users a left hanging until they are able to get to a spot where they are connected again to sign in.

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2 Replies
by Anonymous User
Not applicable

I have also encountered that problem and asked Esri when Collector needs a login, but I haven´t got any answer. 

A workaround for iOS when asked for a login in a disconnected area:

1. Enable Flightmode - Close Collector (Swipe it off) - Start Collector again.

It have solved the problem for my users, but I would prefer a better solution.

MVP Esteemed Contributor

miaogeng_zhang-esristaff‌ has some good points in the following thread.

Collector : an offline app not very offline ?

Think Location
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