Points layer not showing in Collector Android (version 5.11 and 6.0.1).

09-09-2021 07:16 AM
New Contributor III


We have several webmaps that have points layer that we are using in Collector. 

We have Samsung Tab A6 with  Android versions 5.11, and 6.01 and 9. The maps in Collector were working normally on all tablets.

Since two days ago, the points layer doesn't appear in the tablets with android 5.11, 6.01 but still working fine on Android 9. We also tested it on Android 7.1.1 and it works fine. 

We installed Collector Classic and the webmaps worked normally but unfortunately we cannot use it since we need the advance offline capabilities of the newer version.  

Did ArcGIS changed something in the last week or so that broke the display of the points layer on some android versions? Thx

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