identify device from which collector is used?

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08-30-2016 04:46 AM
BertKraan1
Occasional Contributor III

I would like to identify the devices my endusers use. It would help me to troubleshoot when (real-life example) an enduser has collector on his iPhone6/iPad Mini AND Android device simultaneous.

Another example would be to check if an intern accesses our data from other than the designated devices.

Other software (filemaker) has capabilities to by obtain a deviceID from the ipad/iphone on which the software is installed.

Can this be done?

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2 Replies
DanielEstrada
New Contributor II

Bert, automatically no. I haven't seen that in practice. What I do for my agency is I have coded within the domains to indicate which device was used. So it is a manual process of choosing the drop down. 

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RandyBurton
MVP Regular Contributor

If you are running your own server, this information might be in the server logs.

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