We have struggled with this issue before and cannot get a map to sync with collector. I need this map to add points in the field and dragging down to refresh the map list doesn't work. I've logged in and out, tried it on a different device, changed the share settings in AGOL, and messed with the map settings, but can't get it to show up in Collector. I need help figuring out what setting I am overlooking to get all maps to show up in collector.
Thanks for the response. I have done everything on there. I unchecked routing to be safe, but it didn't change anything. The steps imply that it will just magically be in collector. When I search for the map in the search box under all maps, nothing shows up. I can't figure out what setting is checked/unchecked somewhere preventing it from showing up. I think we had this problem before, but my coworker can't remember what he did to make it finally appear in collector. Other maps do just show up so my guess is that something must have changed in the account.