http://tiledbasemaps.arcgis.com services not storing credential when added to Portal

[Yi-SzLin]

Hello,

Even I chose Store credentials with service item and Do not prompt for authentication when adding the tiled basemap to portal for offline editing in collector, it prompted me to enter credentials everytime. Please help.

Thanks,

Yi

[RussRoberts]

Are you getting prompted in the Portal multiple times when you load a map with the tiledbasemaps layer as a basemap?

Russ

[Yi-SzLin]

Yes.

Thanks,

Yi

[RussRoberts]

I would recomend posting this issue into the Portal for ArcGIS forum here: http://forums.arcgis.com/forums/256-Portal-for-ArcGIS

[Anonymous User]

Hi 

I am trying to add tiledbasemap service in portal as an item but unable to do so, please help?? username and password is always failing and i don't know why , portal and AGO both are SSO using AD and Azure AD respectively 

I have to setup this basemap for offline editing use for collector app

BR