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Collector will not sync attachments...

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07-29-2014 09:34 PM
MikeAndres
Deactivated User

I am having troubles syncing attachments from an offline map using collector. Has anyone had this problem?

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5 Replies
PhilipGlasner1
Regular Contributor

Do you use hosted services or feature services on ArcGIS for Server?

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GaryMorris1
Deactivated User

What error message are you getting?  Are you using an iOS or Android device?

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PeterMcRostie
Deactivated User

We have found that using a Sony Android Tablet we cannot collect more that 5 features with attachments without syncing. see https://community.esri.com/thread/90833

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RussRoberts
Esri Notable Contributor

the size restrictions on Android is now matching iOS so the 10.2.3 Android size limitation issue was fixed in 10.2.4. What error are you seeing when syncing back? Have you tried syncing on different networks to see if it could be a network issue?

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PeterMcRostie
Deactivated User

thanks Russell. I will check that the app has been updated on the device and do some testing.

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