Collector crashing

11-08-2019 09:22 AM
New Contributor III



We’re putting together a Collector project using high accuracy GPS to realign gas mains.  I’m having issues with Collector crashing or not collecting features.  I have used iOS and Android devices and I get a different set of problems with each one.


I have three feature classes in my web map.  Two point features and a line feature representing gas fittings, gas valves, and gas pipeline.


iOS – Collects lines and fittings fine.  Won’t collect valves.  I get an error message “the data types are not compatible” when I submit the new feature.


Android – Collects both fitting and valve point features but not lines.  As soon as I tap the line feature to collect the app crashes.  I tried the Beta version and collects the lines great, but it won’t collect valves.  


Any ideas on how I can get this to work on either of these platforms?

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