access to collector

[WadeWall]

Hi all,

I have an ArcGIS account through my organization, and am trying to figure out if I can use arcGIS collector. I have created a map in arcGIS online, and can see the map. I have also shared the map. I have downloaded Collector for arcGIS to a mobile device and have successfully logged in. However, I can't see the map that I created. The message says "No maps Maps will appear here when they're created or shared with you"

Is this because (a) Collector is not connecting to arcGIS online (b) I need an additional license (which is not clear anywhere in the documentation) or (c) something else?

Thanks for any information.

Wade

[Kylie]

Glad you got it worked out! Depending on how your get your data to ArcGIS Online, make sure you publish as a feature layer and you'll be set

[ChrisYoung2]

I'm having a similar issue to Wade, except mine is when I go to download a map for offline use. I get the message "No maps Maps will appear here when they're created or shared with you" when I try to download an area for offline use. This is even for maps that I have previously been able to download areas for and which I havenot even edited since downloading map areas. Any thoughts on how to fix this? This is frustrating as I need to get some areas downloaded for field use and these maps were all working a few weks ago.