Web Viewer error, json scene file does not specify a format

[GaryStaker]

Hi

I've exported a number of ArcScene projects to .3ws using 10.2's Export to 3D Web Scene tool, then loaded to my company's internal web GIS solution (hosted by Portal for ArcGIS).

When attempting to launch the application, I get the attached error.

This error doesn't appear if I host the files externally (ArcGIS.com).

Any recommendations welcome.

[AndreasUlmer]

Hi G_S_t_a_k_e_r


It looks like this is an old Portal version, which includes an outdated CityEngine Web Viewer, dated before ArcScene 3ws export was released. This old Web Viewer can not load new 3ws files exported from ArcScene.

Can you update Portal for ArcGIS to the latest version?

best
Andreas

Hi

I've exported a number of ArcScene projects to .3ws using 10.2's Export to 3D Web Scene tool, then loaded to my company's internal web GIS solution (hosted by Portal for ArcGIS).

When attempting to launch the application, I get the attached error.

This error doesn't appear if I host the files externally (ArcGIS.com).

Any recommendations welcome.