Any ideas? I know for a fact my graphics card is not only able to support this but is actually running a higher version than 1.x......so im really confused
1] if this error appears, CE will never start, right ? it only quits ? 2] (sorry to persist, but) can you please check with your IT people if the 2nd graphics card is 100% sure not active ?
1] if this error appears, CE will never start, right ? it only quits ? 2] (sorry to persist, but) can you please check with your IT people if the 2nd graphics card is 100% sure not active ?
Let me know.
matt
Matt, your persistence is greatly appreciated. Answer to question 1 is "Yes", CE just quits after the error. I am still trying to get an answer on Question 2. I am also running dual monitors.
I have been assured by our IT staff that there is not another active video card. Interestingly, I asked them to do another driver update on the machine and now it repoorts back that the GeForce 9500 video card is at GL Version 3.3.0. I will now try to get another trial version of CityEngine and install and hope it doesn't revert my GL version. I'll report back when I've done this. Thanks again for the information.
The machine I'd had CityEngine installed on had been showing an OpenGL version of 1.1
I uninstaled CityEngine and the openGL version now says 3.3. It sounds like something is happening with OpenGL when CityEngine is installed as mentioned earlier in this thread. Is there any resolution for this? We REALLY want to start using this software.
There is no way I can help you if you do not post any screenshots or any sort of precise step by step description where you get these values from.
If CityEngine starts and you can work with it, there's not a lot else I can do.
Btw. esri also offers Trial extensions.
Thanks,
I have attached three screen grabs whose names I believe to be self explanatory. My step by step process was as follows:
1. I downloaded and installed CityEngine Trial Version to my machine. When I tried to open it I received the "OpenGL" error. As all of our GIS production workstations are fairly "high end" I didn't think to verify my OpenGL version before doing it.
2. I began discussions with my IT depoartment as well as ESRI Technical support. IT downloaded and ran the latest drivers available and the OpenGL version continued to return 1.1
3. In the meantime I had downloaded and installed the latest drivers on another machine that didn't have CE installed. When they did this the OpenGL version said 3.3
4. I then decided to uninstall CE on my machine and then download the latest drivers. Then my OpenGL version said 3.3. Seeing this, I downloadeded another free trial and installed it. Now I didn't receive the error and it seems to be running OK. Based on comments earlier in the thread, I expected my OpenGL version to revert back to 1.1 but it didn't. Going throught the opening wizard, I received an error message when I tried to download samples. It is attached.
