Cannot send the authorization

[PrayitnoCokro]

Hello Master,

When I try to authorize license personal use in cityengine administrator appear a text "all requested features have already been authorized on this machine", so i cannot open my cityengine, i get sendbox "cityengine is not authorized for use". 

Gimme solution for authorize it, please! Thanks...

[SimonHaegler]

For these kind of licensing issues please contact the Esri support of the distributor where you purchased your license (or got the trial from).

Best,
Simon

[PrayitnoCokro]

I purchase the licence through myesri then I used the gisday coupon

[SimonHaegler]

Ok, best ask the support via myesri, they know best how to resolve this problem.