Unable to run AppStudio 5.3.97 in Windows 10 (Exception code: 0xc0000005)

457
2
Jump to solution
03-21-2022 04:44 PM
KevinCheriyan
Occasional Contributor

I'm trying to get AppStudio 5.3 running on my Windows 10 Pro PC. There shouldn't be any issues with this version, as I've tried the same installation on other machines and they work fine. I download 5.3.97 from AppStudio website, install it and try to get it running, but the program doesn't run. It produces the following Error in Event Viewer. 

Faulting application name: AppStudio.exe, version: 5.3.97.0, time stamp: 0x62122a41
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000023c342791c0
Faulting process id: 0x3368
Faulting application start time: 0x01d83d7a3d53b16c
Faulting application path: C:\Users\[...]\Applications\ArcGIS\AppStudio\bin\AppStudio.exe
Faulting module path: unknown
Report Id: 739099d0-e1c7-4fec-8f2f-12fc91dc6d52
Faulting package full name:
Faulting package-relative application ID:

I have absolutely no idea why this happens. Installation works and app runs perfectly with previous versions of AppStudio, like 5.2.133. I'm on Windows 10 Pro, version 21H1. I did just reinstall Windows 10 on this PC, and prior to that, I wasn't having any issues. 


--------------------------------------------------
Application Developer, GeoMarvel
0 Kudos
1 Solution

Accepted Solutions
TrevorFrame
Esri Contributor

Hi @KevinCheriyan ,

We have identified an issue where a few customers are running into a dll dependency issue. We are working on a resolution for this, but as a workaround, you can try installing Visual Studio Redistributable to open AppStudio 5.3.

Best,

Trevor Frame

View solution in original post

2 Replies
TrevorFrame
Esri Contributor

Hi @KevinCheriyan ,

We have identified an issue where a few customers are running into a dll dependency issue. We are working on a resolution for this, but as a workaround, you can try installing Visual Studio Redistributable to open AppStudio 5.3.

Best,

Trevor Frame

KevinCheriyan
Occasional Contributor

Great! This worked. Thank you.


--------------------------------------------------
Application Developer, GeoMarvel
0 Kudos