Unable to add service to Portal folder

06-11-2018 10:38 AM
New Contributor III

I am trying to add a map service to my Portal with the ArcGIS API for Python. It works fine if I add it to the root folder but if I try to add it to a different folder it says "User folder does not exist". Obviously it exists because I just created it 2 lines earlier. I am able to do this from the Portal manager, just not from Python. Any idea what I am doing wrong?

from arcgis.gis import GIS
gis = GIS("myportal", "myaccount")
content = gis.content
content.create_folder('Basin', owner='myaccount')
properties = {
'type':'Map Service',
item = content.add(item_properties=properties, owner='myaccount', folder='Basin')

Tags (3)
0 Kudos
3 Replies
Esri Esteemed Contributor

Hi Eric,

What version of the ArcGIS API for Python are you running?  You can check by going to ArcGIS Pro > About ArcGIS Pro > Python tab > Installed Packages > arcgis.

I tested this with 1.2.5 and ArcGIS Enterprise 10.6 and it worked successfully. 

Also, are you receiving an error?

0 Kudos
New Contributor III

Thanks Jake.

ArcGIS API for Python version 1.2.5

ArcGIS Enterprise 10.5

Here is the full error message

RuntimeError                              Traceback (most recent call last)
<ipython-input-14-5dbe45519908> in <module>()
16     'tags':'tags'
17 }
---> 18 item = content.add(item_properties=properties, owner='myaccount', folder='Basin')

C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\lib\site-packages\arcgis\gis\__init__.py in add(self, item_properties, data, thumbnail, metadata, owner, folder)
1907                 item_properties['tags'] = ",".join(item_properties['tags'])
-> 1909 itemid = self._portal.add_item(item_properties, data, thumbnail, metadata, owner_name, folder)
1911         if itemid is not None:

C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\lib\site-packages\arcgis\_impl\portalpy.py in add_item(self, item_properties, data, thumbnail, metadata, owner, folder)
319         path += '/addItem'
--> 320 resp = self.con.post(path, postdata, files)
321         if resp and resp.get('success'):
322             return resp['id']

C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\lib\site-packages\arcgis\_impl\connection.py in post(self, path, postdata, files, ssl, compress, is_retry, use_ordered_dict, add_token, verify_cert, token, try_json, out_folder, file_name, force_bytes, add_headers)
1129                 elif errorcode == 498:
1130                     raise RuntimeError('Invalid token')
-> 1131 self._handle_json_error(resp_json['error'], errorcode)
1132                 return None
1133         except AttributeError:

C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\lib\site-packages\arcgis\_impl\connection.py in _handle_json_error(self, error, errorcode)
1150         errormessage = errormessage + "\n(Error Code: " + str(errorcode) +")"
-> 1151 raise RuntimeError(errormessage)
1153 class _StrictURLopener(request.FancyURLopener):

RuntimeError: User folder does not exist.
(Error Code: 400)

0 Kudos
New Contributor III

I figured out the problem. If I include owner='' then it doesn't work. If I omit it, it does.

So this does not work:

item = content.add(item_properties=properties, owner='myaccount', folder='Basin')

but this does:

item = content.add(item_properties=properties, folder='Basin')