Error retrieving job result from Folder.add() after ArcGIS Online October update

[jdyerLACSD]

I have a daily ETL that:

1. Queries new database records
2. Geocodes addresses in new records
3. Writes records with geometry to a CSV
4. Adds the CSV to an ArcGIS Online folder
5. Publishes CSV
6. etc...

This script has been running successfully for over a year, but crashed between steps 4 and 5 this morning, presumably due to the latest ArcGIS Online update.  The error message is at the bottom of this post.

I replicated the steps in a notebook with a CSV and a shapefile and received a similar error message in both instances when calling the result() method on the job returned from Folder.add().

ERROR [2025-10-23 08:16:08,104]: FolderException: Could not locate the Item: 66ff687e4ef948ada8ba4367c22a8f68

Traceback (most recent call last):

  File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_content_manager\folder\core.py", line 631, in _process_item_status

    item = _arcgis_gis.Item(gis=self._gis, itemid=status_msg["itemId"])

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\__init__.py", line 13724, in __init__

    if self._has_layers():

       ^^^^^^^^^^^^^^^^^^

  File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\__init__.py", line 13860, in _has_layers

    self.type == "Feature Collection"

    ^^^^^^^^^

  File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\__init__.py", line 14031, in __getattr__

    self._hydrate()

  File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\__init__.py", line 13983, in _hydrate

    itemdict = self._portal.get_item(self.itemid)

               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_portalpy.py", line 1430, in get_item

    return self.con.post("content/items/" + itemid, self._postdata())

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 1529, in post

    return self._handle_response(

           ^^^^^^^^^^^^^^^^^^^^^^

  File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 1004, in _handle_response

    self._handle_json_error(data["error"], errorcode)

  File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 1027, in _handle_json_error

    raise Exception(errormessage)

Exception: Item does not exist or is inaccessible.

(Error Code: 400)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

  File "[ETL script path]", line 1048, in <module>

    message = main(args)

              ^^^^^^^^^^

  File "[ETL script path]", line 1005, in main

    msg = updateFacilties(args)

          ^^^^^^^^^^^^^^^^^^^^^

  File "[ETL script path]", line 54, in wrapper

    result = func(*args, **kwargs)

             ^^^^^^^^^^^^^^^^^^^^^

  File "[ETL script path]", line 540, in updateFacilties

    new_csv = new_csv_job.result()

              ^^^^^^^^^^^^^^^^^^^^

  File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_content_manager\folder\core.py", line 143, in result

    item: _arcgis_gis.Item = self.folder._process_item_status(

                             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "C:\Program Files\ArcGIS\Pro\bin\Python\envs\gis-pro\Lib\site-packages\arcgis\gis\_impl\_content_manager\folder\core.py", line 636, in _process_item_status

    raise FolderException(f"Could not locate the Item: {itemid}")

arcgis.gis._impl._content_manager.folder._exceptions.FolderException: Could not locate the Item: 66ff687e4ef948ada8ba4367c22a8f68

[JakeSkinner]

Hi @jdyerLACSD,

Can you post the code you're using?

[StephanieW]

Hi @jdyerLACSD are you still running into this issue?

[jdyerLACSD · Accepted solution]

The script ran without any issues the next day, so I don’t know if it was actually related to the AGO update or some other issue. In any case, everything’s working as expected now.