Connection to AGOL Exception

[BrianLeroux]

I have a script i have been using for the past 6 months that connects to AGOL and copies content into my Portal. Today the script is unable to connect to AGOL. The script connects using gis = GIS(url="https://amica.maps.arcgis.com/home",username="myUN",password="myPW"). 

Exception                                 Traceback (most recent call last)
In  [9]:
Line 1:     gis = GIS(url="https://amica.maps.arcgis.com/home",username="myUN",password="myPW")

File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\__init__.py, in __init__:
Line 637:   raise e

File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\__init__.py, in __init__:
Line 576:   self._portal = _portalpy.Portal(

File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\_impl\_portalpy.py, in __init__:
Line 237:   self.get_properties(True)

File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\_impl\_portalpy.py, in get_properties:
Line 1312:  raise e

File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\_impl\_portalpy.py, in get_properties:
Line 1292:  resp = self.con.post(path, self._postdata(), ssl=True)

File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py, in post:
Line 1517:  raise Exception("A general error occurred: %s" % e)

Exception: A general error occurred: maximum recursion depth exceeded while calling a Python object

 When I check in Fiddler I see the following message for the request. 

"After the client received notice of the established CONNECT, it failed to send any data."

Any ideas?

[BrianLeroux]

Oddly enough I was able to connect after changing my python package manager active environment back to the default arcgispro-py3 environment. I was using a clone as I needed a couple additional packages for another project. Not sure why the clone would block the connection to AGOL.

[PierreloupDucroix]

Hello,

I have the same error since I upgraded to pro 3.3, do you have the same version ?

[CarlVricella]

Same issue since upgrading to 3.3. **bleep** ESRI, every time something gets updated; QC must be non-existent there. 

[ericsamson_tract]

Currently experiencing the same thing in a dockerized container for arcgis version: 2.2.0.1

I have not found a solution yet.

[PierreloupDucroix · Accepted solution]

Hello,

you can take a look here : https://community.esri.com/t5/arcgis-utility-network-questions/install-untools-breaks-arcgis-gis-con...

I posted there because it was related to Utility Network package installation, but it may be more common.

Problem -> You need requests >=2.30.0,<2.32.0

Solution -> pip install requests==2.31.0 on the cloned environment

[BrianLeroux]

That was the issue. Thanks for sharing.

[JCGuarneri]

I've attempted this fix, but It stays on the same requests version. Is there something I'm missing?

[RogerDunnGIS]

For anyone wondering how to do this, this is what I did.

1. In ArcGIS Pro, Project > Package Manager
2. Click the gear in the upper right-hand corner
3. In the ensuing dialog, highlight and copy the path to the active environment
4. Close ArcGIS Pro
5. Open Command Prompt
6. cd "(pasted path)"
7. cd Scripts
8. Copy and paste the pip command from this thread into Command Prompt
9. You should see a success message that the newer one is uninstalled and old, working one installed