arcgis package install fail

[mshanaghan]

Hello. I am attempting to install the "arcgis" package via the PyCharm package manager. The package fails to install with this error:

C:\Users\mshanaghan.URI\PycharmProjects\PythonProject\.venv\Scripts\python.exe C:/Program Files/JetBrains/PyCharm 2025.2.1.1/plugins/python-ce/helpers/packaging_tool.py install arcgis
Collecting arcgis
Using cached arcgis-2.0.0.tar.gz (3.7 MB)
Preparing metadata (setup.py): started
Preparing metadata (setup.py): finished with status 'error'

error: subprocess-exited-with-error

python setup.py egg_info did not run successfully.
exit code: 1

[16 lines of output]
Traceback (most recent call last):
File "<string>", line 2, in <module>
exec(compile('''
~~~~^^^^^^^^^^^^
# This is <pip-setuptools-caller> -- a caller that pip uses to run setup.py
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...<32 lines>...
exec(compile(setup_py_code, filename, "exec"))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
''' % ('C:\\Users\\mshanaghan.URI\\AppData\\Local\\Temp\\pip-install-_h_jjf2z\\arcgis_4e3b3fcda0fb47ee99a955ab8f033458\\setup.py',), "<pip-setuptools-caller>", "exec"))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "<pip-setuptools-caller>", line 35, in <module>
File "C:\Users\mshanaghan.URI\AppData\Local\Temp\pip-install-_h_jjf2z\arcgis_4e3b3fcda0fb47ee99a955ab8f033458\setup.py", line 193, in <module>
_get_rel_site_packages_dir() + "arcgis/gis/_impl"
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^~~~~~~~~~~~~~~~~~~~
TypeError: unsupported operand type(s) for +: 'NoneType' and 'str'
[end of output]

note: This error originates from a subprocess, and is likely not a problem with pip.
error: metadata-generation-failed

Encountered error while generating package metadata.

See above for output.

note: This is an issue with the package mentioned above, not pip.
hint: See above for details.

Process finished with exit code 1

I am using a virtual environment python interpreter. Any suggestions are appreciated. Thank you.

[DavidSolari]

If you open the command prompt and activate that environment does pip install arcgis return the same error?

[mshanaghan]

Thank you for the suggestion. I decided to just use an ArcGIS Online notebook, and everything installed smoothly there. In case anyone else has a use for this, this is how I integrated smartsheet data into AGOL.

# Connect to AGOL environment.
from arcgis.gis import GIS
gis = GIS("home")

# Install the smartsheet python sdk.
!pip install smartsheet-python-sdk
print("Installed successfully!")

# Import the pandas module.
import pandas as pd
print("Imported successfully!")

# Import the smartsheet module. Use the API key to give AGOL access to smartsheet data. Print a list of smartsheet sheets.
import smartsheet
smartsheet = smartsheet.Smartsheet('API Key goes here')
response = smartsheet.Sheets.list_sheets()
print(response)