issue with deploying js api app on a web server

[ZachLiu1]

I tried to deploy an js api app on a client test server, but the app won't load with a message "require is not defined", so I assume the server cannot pull the api from CDN so I installed the api on their server. The message is gone, but the app still won't load.

The interface is loaded but the map is empty.

The new error message is "dojo.io.script error" with a message "Timeout exceeded"

I checked the network log and found it is the call to "http://services.arcgisonline.com/ArcGIS/rest/services/World_Imagery/MapServer?f=json&callback=dojo.i..." that is not responding and just timed out.

Does anyone has a clue what the issue may be?

[Noah-Sager]

Hmm, if you try a different map service, does that work any better?

Try a different Esri service, and then a different internal one that you (or the client) host (if possible).

Just checked the service you indicated, and it appears to be functional.

[ZachLiu1]

Another thing I noticed is:

I can see the url from service directory from

http://services.arcgisonline.com/ArcGIS/rest/services/World_Street_Map/MapServer

But I can not view it if I type in

http://services.arcgisonline.com/ArcGIS/rest/services/World_Street_Map/MapServer?f=jsapi