bug: popup outline is mis-shapen in ArcGIS Online but works fine in 3.25 sandbox

08-10-2018 10:51 AM
Frequent Contributor

Adding a polygon layer to ArcGIS , enable its popup and click it. The outline is way off and misaligned and warped in shape. Works fine in the 3.25 sandbox though. Thus it would seem AGOL introduced a geometry simplification issue. One solution Esri could use to rectify it would be to re-draw it on a zoom-in event so that the geometry could be simplified at small scale and re-drawn with more vertices if zoomed in to.

Anyone else seeing this? Looks like a severe AGOL bug.  I also saw the effect on services from our 10.51 and 10.61 servers, both from SDE in state plane and a GDB in web mercator respectively. 

Waiting to hear from AGOL support team.

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Frequent Contributor

note: this was when adding it as dynamic mapserver.

the bug ID is # BUG-000115968

Further research... yet using the Sandbox (example) it doesn't occur with 3.25. Something in the AGOL July update severely affected popup highlight geometry on map services.