Latest Contributions by Suzanne-Boden

Hi @ShaunLunney , thanks for posting. Esri has been investigating this issue for a long time but unfortunately there is no solution yet for on-premises portal users. If adding users to your ArcGIS Online organization is not an option, adding them to your My Esri organization is still the current solution. In My Esri, you can send an automated invite to many portal users at once, and they simply need to click the link in the email, sign in with a public or ArcGIS Online account, then enroll in any e-learning that interests them. We realize this is not the desired solution, but it does have a few advantages: in My Esri, you can time-box e-learning access for a single user or group of users if there's a need (contractors, interns, etc.), you have visibility into e-learning consumption via My Esri reports, and you can assign a "Training permissions-only" administrator to manage e-learning access. Users can securely link their portal account to a public account to easily switch back and forth on Esri Academy and other Esri sites like this Community. This blog post shows the steps: https://www.esri.com/arcgis-blog/products/arcgis-online/administration/link-multiple-arcgis-accounts. ... View more

Hi @MarkTristan, apologies for not seeing your post earlier. An Esri training expert will be reaching out to you. She can guide you through all the various training options and assist with a training plan that aligns with your needs. ... View more

Hi @ChrisAlicea , sorry to hear you're having an issue. Could you share which courses are not saving your progress? ... View more

Sorry to hear this, @WillFantle. The site seems to be loading properly on our end right now. Please try a Ctrl+Refresh of your browser if you're still experiencing the issue, or experience it again.  ... View more

Hi @AmjadAlmarwani , sorry to hear you're having an issue. If you're still experiencing it, please report it in the Help tab inside this ArcGIS Lab so our team can help you troubleshoot. ... View more

Hi @BenMansbridge , at this time it's not possible to transfer ownership of an Esri Academy learning plan. Our team is working on a tool that would support this but I don't have a release date. We understand there's a good use case. 🙂 ... View more

Hi @JonJones1, while Advantage Program does include credits that can be applied toward training, one of the main program benefits is that you get a dedicated technical advisor who can help you navigate your migration and other strategic GIS initiatives, and pull in Esri experts as needed. Regarding training access specifically, another option is to purchase prepaid training days through the Esri Training Pass (training days can be applied toward individual seats in public classes, private training classes for a group, and other products) and redeem them as needed. Your training consultant can provide complimentary planning assistance/guidance on resources to support your migration. Hope this helps. https://www.esri.com/training/training-for-organizations/  ... View more

Hi AJD, please report this using the Help tab inside the course so the team can evaluate and address this issue. ... View more

Hi Ivan, we strongly encourage MOOC attendees to use a laptop, tablet, or PC and the latest version of Chrome, Firefox, Edge, or the Safari browser. Other browsers and devices may not work well. ... View more