Latest Contributions by HeatherFox1

I'm curious if you were able to figure this out. I'm needing to do almost exactly the same thing. ... View more

Mine has been doing this too (version 2.8). I sent an error report and the feedback I got was to upgrade to 3.0. I haven't done that yet, so don't know if it's a fix or not. ... View more

 I received this workaround from esri, and they also have logged a defect as they were able to reproduce the problem. Navigate to Location settings > select the settings for the integrated provider > select Information > press and hold on the "Information" title > enable "Use Google Play Location API" as the location provider type. ... View more

Thanks for the reply, good to know we're not the only ones! One of our forestry techs found this site https://apkpure.com/arcgis-survey123/com.esri.survey123 It looks a little sketchy, but he was able to install the 3.14.255 version and it worked. His only warning was to "be careful what you click on that site" 😬 Please let me know if you get a response to your bug report, or if you figure this out.  Thanks! ... View more

This has been an issue for some time, and I've seen it discussed here several times, but this post discusses some of the "solutions".  Seems you either have to disable some anti-virus software or just try pressing random keys on the keyboard.  Personally, I'm not able to disable software on my work computer so it's come down to random keys for me.  Not much of a fix, but sometimes it works.   https://community.esri.com/t5/arcgis-pro-questions/explore-tool-stuck-again/m-p/299000#M12999 ... View more

This is a common occurrence for me and my coworkers.  It happens to us both in Pro and Desktop. I don't believe it's actually a mouse issue, but the software gets stuck on a tool.  The pointer can still be moved around with the mouse but you can't click on anything because it's stuck on the zoom tool, or whatever tool you happened to be using at the time.  Sometimes closing down and opening back up works, sometimes not. Most of the answers on this forum have something to do with disabling anti-virus software, but that's not something I've ever attempted as I don't have control over that sort of thing on a work computer, and I don't think my IT department would be too happy with doing that. Another thing that has been suggested, and has worked sometimes for me, is randomly pressing different letters on the keyboard.  Sometimes it's the letter C, sometimes it's a different letter.  Sounds crazy, but it can work. Sorry this is such a long, non-specific answer but I just wanted to let you know you're not alone and it's probably not your mouse!  ... View more