Latest Contributions by EricIto

Which version of Collector are you using: Classic or "new" Collector? If you are not using GPS averaging or streaming when Collector is moved to the background, we close down the session and _stop_ reading from the external receiver. We also shut down the EASession instance associated with this receiver.  If you have Collector open in the foreground we will recreate the session and start reading from it. ... View more

You can get the username from the "user" property on the portal. AGSPortalUser has a "username" String property.  portal.user.username ... View more

Michael, can you please retry and verify you are using Xcode 9.1.  It was part of the Xcode 9.1 release notes and we are seeing this resolved for us.  ... View more

Can you post the full stack trace?  ... View more

Ken, can you upload the file that is 368 bytes? My guess is that file is more like an HTML response that we were expecting to be an MMPK file. That would explain the "invalid map" error you see.  ... View more

Ian,  Here is the Accessory Framework doc: ExternalAccessory | Apple Developer Documentation  Here is the wiki page outlining the NMEA spec: NMEA 0183 - Wikipedia  I'm not sure what your coworker is trying to achieve, but we also have some utilties to launch Collector from your application (maybe you can defer your data collection to Collector): GitHub - Esri/collector-integration: Multi Language repository that contains documentation and sample code for creating …  ... View more

Hello Ian,  The reason you are seeing this difference is that your coworker is most likely using Apple's CoreLocation framework to get GPS information. Apple will only report 5m accuracy through CoreLocation with external receivers. Collector is connecting to the receiver via the ExternalAccessory framework and parsing the raw NMEA data from it directly.  ... View more

Sam, The size of the compressed photo really depends on what you are taking a photo of. You could take a photo that compresses to 1.3MB and another that compresses to 1.0MB. ... View more

We have noticed this with updates as well and are looking to address this issue as soon as possible. If you have already installed the update you will need to uninstall the app and then download again from the app store. Unfortunately you will lose any "My Places" that you have created as they are stored locally on your devices. ... View more

G'day All! What are the supported authorisation protocols for Collector? If a user can connect to the Portal via a web browser, shouldn't Collector also work? We are trying, for security reasons, to have our reverse proxy server perform the authentication to the Portal server and then have the reverse proxy server pass back to Collector if it is authorised. We have tested (on same tablet) no authentication between proxy and Portal;ie passthru: - Collector App works - Portal works via (some) web browsers We have tried (on same tablet) BASIC authentication between proxy and Portal: - Collector App fails - Portal works via (some) web browsers (Chrome 34.0 chokes on a woff file and I digress) I appreciate there are a few variables at play here and a better understanding of how Collector handles authentication would help some other pieces of the puzzle to fit into place. Thanks for your time Can you successfully login from MobileSafari in both of the scenarios above? If there's anyway you can get us the portal and a test account to try out, we can debug this on our end. ... View more

We had similar trouble with the apple version.  tested a few points at the office and everything worked fine.  Sent it to the field to collect for a day and it wouldn't sync.  We ended up removing the image attachment from every point (save the image to your device first if it isn't already in your gallery).  Once the images were removed the offline points synced just fine.  We then had to reattach photos after the fact in AGOL.  Not an ideal workaround, but at least it got the field data collected off the device. Not sure if your error is the same as the one we had with the apple version, but the above might be worth a shot. What version of Collector for iOS were you using? Do you have any idea what the total size of all of the attachments was? With Collector 10.2.3 you should be able to sync up to 2GB of features+attachments on iOS. On Android, you can sync ~200MB to hosted services and up to 2GB to classic ArcGIS Server services ... View more

This might be a repeat but I am having issues of the photo capture crashing the Collector App on my iPhone 4S and iPhone 4, these ware the devices provided by my agency. They are running on iOS 7.1.1 and Collector App v 10.2.3. Collecting the features without a photo works with no issue. Collecting with a photo crashes right as the photo is taken. Yet no photo is collected in the phone. The Collector App is created using desktop 10.1. Any assistance offered would be greatly appreciated. Can you provide any more insight into this? I tried for about an hour today to reproduce this on an iPhone 4 running 7.1.1 and an iPhone 4S running 7.1 and was unsuccessful. I tried this with both online and offline maps as well as multiple photo attachments. Does it crash with all maps? Just online? Just offline? If it's a specific map, is there anyway we can get access to it in order to debug this? ... View more

Collector for iOS and Android both compress the photos before adding them as attachments in both the online and offline scenarios so that will help drop the size. You should not have to use a 3rd party app prior to adding them. As suggested, on Android, it would still be beneficial to set the camera's resolution where possible, just keep in mind the compression done by the app. Also, as of 10.2.3 on iOS you can sync up to 2GB at a time to both hosted/classic ArcGIS Server services, so assuming you come back to a wifi connection to sync, the size of the attachments should be less of a concern. On Android, that number is ~200MB for hosted services and 2GB for classic ArcGIS Server services. ... View more

Can you post the code that is instantiating that request operation and assigning the credential (omitting any usernames/passwords)? ... View more