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- About AldousTsang
AldousTsang
Regular Contributor
since
10-29-2014
04-12-2022
43
Posts created
11
Kudos given
1
Solutions
6
Kudos received
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My Ideas
(0 Idea Submissions)Latest Contributions by AldousTsang
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POST
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This is the log the consultant sent today ArcGIS Survey123 version: 3.12.277 Operating system: android - 11.0 Current locale: en_US American English
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09-09-2021
04:23 PM
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2819
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Here's the requested XLSForm and files. I am using AGO and running latest version of Connect and field app (3.12). The consultant has been notified of this post and can provide the requested information.
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09-09-2021
12:47 PM
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2820
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What do you recommend me trying? Seems like the user/consultant is having trouble submitting new ones as well
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09-08-2021
04:41 PM
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2842
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POST
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Here are the logs. I am awaiting for the user/consultant to send me the detailed error message/error code. edit (doesn't look like there's anything else): No there was no changes to the survey/feature service/sharing permission. User mentioned it occurred 8/30.
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09-08-2021
07:32 AM
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6
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2848
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User is having trouble submitting, says the following, After trying to send data I get this message. Acts as though it's uploading and after it runs thru each inspection this is the message that pops up every time. I just tried to upload again after receiving this email but still not working. I uploaded the program on my home computer and received the same results. Appeared to upload but would not send. Don't think it's a device issue. I am not sure what the issue is.
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09-07-2021
01:14 PM
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thanks, checked this morning and it was restored, go figure.
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03-23-2021
06:58 AM
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Is there any way I can restore the credits section? I tried toggling on/off credits from Design but the Autosave overrides it. First I the credit heading got deleted and couldn't restore it. I tried to delete everything hoping there was an option to add the Credits back but there isn't.
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03-22-2021
04:28 PM
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2819
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Hi, Yes the data view is correctly showing the actual 100+ features as opposed to 2,000 features. I was wondering what/how AGOL created these phantom features. Thanks for sharing that there was a update downtime, possibly caused issues w/ our uploads timing out/stuck in outbox that day. (see my previous post oct 14)
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10-29-2020
07:53 AM
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When I select all the records it only totals up to 76. Also, when I export the data as an Excel it only shows 76 records. Where is all of these features coming from? It takes awhile for the table to load because of the 2,000 features. I was having an issue w/ surveys not being able to be sent to AGOL earlier today. Update: Now it's back to normal
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10-14-2020
03:18 PM
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Thanks for your response, I'll keep monitoring the behavior. It's the first time I've seen all our active surveys being unable to submit/timing out.
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10-14-2020
02:53 PM
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I finally got some test submissions to go thru around 10:50am, still doesn't explain why existing surveys weren't able to submit
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10-14-2020
11:07 AM
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Other surveys aren't submitting either, they were working last week. Was there something that was updated in AGOL?
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10-14-2020
08:02 AM
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Hi, The user still could not send, "Still have same error. I attempted from inside city hall so wi-fi should not be an issue." I was able to send my previous test submission even though I was originally on wi-fi as well. I just tried another test submission (I am on wi-fi) and I got the Send Error, Survey not sent: 1
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10-14-2020
06:56 AM
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I had a user run into an error where surveys are not being submitted and are getting stuck in the outbox. The first error occurs when trying to submit, the second error is when trying to edit/view the unsent survey. I am able to replicate these errors on my own device. We need to get this error fixed ASAP, survey was running fine (last submission was 10/9). No changes or updates were made to the survey prior to this error (survey has been working for over a month now). James Tedrick
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10-13-2020
02:09 PM
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My kudoed posts
| Title | Kudos | Posted |
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| 1 | 07-20-2017 02:30 PM | |
| 1 | 04-18-2018 11:48 AM | |
| 1 | 09-07-2021 01:14 PM | |
| 1 | 10-29-2020 07:53 AM | |
| 1 | 08-31-2018 01:04 PM |
Activity Feed
- Got a Kudo for Re: How to remove a survey from mobile device?. 06-28-2022 08:43 AM
- Got a Kudo for Multiple geopoint questions. 01-28-2022 08:47 AM
- Posted Re: user with sending error/trouble uploading on ArcGIS Survey123 Questions. 09-09-2021 04:23 PM
- Posted Re: user with sending error/trouble uploading on ArcGIS Survey123 Questions. 09-09-2021 12:47 PM
- Posted Re: user with sending error/trouble uploading on ArcGIS Survey123 Questions. 09-08-2021 04:41 PM
- Posted Re: user with sending error/trouble uploading on ArcGIS Survey123 Questions. 09-08-2021 07:32 AM
- Got a Kudo for user with sending error/trouble uploading. 09-07-2021 03:36 PM
- Posted user with sending error/trouble uploading on ArcGIS Survey123 Questions. 09-07-2021 01:14 PM
- Tagged user with sending error/trouble uploading on ArcGIS Survey123 Questions. 09-07-2021 01:14 PM
- Kudoed HTML and CSS code for ToniEwton. 03-23-2021 08:52 AM
- Posted Re: deleted Credits section on ArcGIS StoryMaps Questions. 03-23-2021 06:58 AM
- Posted Re: deleted Credits section on ArcGIS StoryMaps Questions. 03-22-2021 07:59 PM
- Posted deleted Credits section on ArcGIS StoryMaps Questions. 03-22-2021 04:28 PM
- Tagged deleted Credits section on ArcGIS StoryMaps Questions. 03-22-2021 04:28 PM
- Got a Kudo for Re: Why does it says 2,000 features?. 10-29-2020 02:39 PM
- Posted Re: Why does it says 2,000 features? on ArcGIS Survey123 Questions. 10-29-2020 07:53 AM
- Posted Why does it says 2,000 features? on ArcGIS Survey123 Questions. 10-14-2020 03:18 PM
- Posted Re: Unable to submit/send, stuck in outbox on ArcGIS Survey123 Questions. 10-14-2020 02:53 PM
- Kudoed Re: Unable to submit/send, stuck in outbox for Shwu-jingJeng. 10-14-2020 02:49 PM
- Posted Re: Unable to submit/send, stuck in outbox on ArcGIS Survey123 Questions. 10-14-2020 11:07 AM