Latest Contributions by JShi_EsriStaff

Hello Tiff,  Thanks for trying out our new Manager app template, and sharing your feedback. We will take your suggestions into considerations when we plan for our next update of Manager template.  Please let us know if you have additional feedback.  Regards,  Julia Shi ... View more

Hello Aymen,  Thanks for sharing with us your Sidebar issue in Enterprise environment. This issue is a known issue and have been fixed in the upcoming ArcGIS Enterprise 11.3. Here is the defect info: BUG-000163830 for your reference.  Regards,  Julia ... View more

Hi Todd,  Thanks for reporting us this issue. Can you please re-share your app so we can try reproduce your issue?  https://rtcgis.rtcsnv.com/portal/apps/instant/lookup/index.html?appid=45768279f016437bb34f86b2365f52c9 Thanks, Julia   ... View more

@wayfaringrob Now I see what's the issue you indicated earlier. The behavior of the popup you see on the mobile device is the way how pop-up works across all apps in ArcGIS Online. You can simply tap the header of the popup and the popup will go to a minimized state to avoid the overlap with the feature you select on the map.  However, it's a good idea to consider opening the pop-up on top of the feature. I will pass it to JavaScript API team.  Regards,  Julia     ... View more

Hi,  I was not reproducible with the issue you described. The popup on my map always displays on the top of the feature on the map (see image below)    Is ths popup issue happening in all maps in Portfolio? Does it happen in other Instant Apps? It would be great to see your shared apps to get better idea, or see a few more screenshots.  Thanks, Julia ... View more

Hi Anthony,  Thanks for explaining your use case with us. It's very helpful. I will share back with the team.  Regards, Julia ... View more

Cathy,  Thanks for sharing your suggestion.  Regards,  Julia ... View more

Hello Anthony, Aaron,  Thanks for sharing your insightful feedback on this new member categories.  The team was aware of those suggestions and has been working through some of those for the upcoming June 2022 update.  I have a question about one of the suggestions Antony brought up:  Allow the creation of different category groups at the first level so more than one category can be assigned. At the moment you create categories and then the sub categories in a hierarchy but what if you need different category themes at the first level? Can you please explain a bit of more on why and how you need different category themes at the first level? In another word, why the current category structure is not sufficient for your use case?  Much appreciated!  Julia ... View more

Hello,  Thanks for sharing your ideas. The team is going to add the member categories to the admin member report for each organization member.  If there is another admin report you suggest adding member categories in, please let us know. Regards, Julia Shi ... View more

Hi,  The newer version of Dashboards that supports group layer won't be included in ArcGIS Enterprise until version 10.9. Unfortunately the problem you encountered is expected.  Regards,  Julia  ... View more

Hello Charles,  Sorry for my delayed response. Somehow I missed your reply posted earlier. Is this issue still reproducible with current version of ArcGIS Dashboards? If so, I highly suggest you to contact with Support and get your repro case logged.  Thanks, Julia  ... View more

Hello,  Thanks for reaching out. I highly encourage you to contact with Technical Support to further triage your issue with group layers. Tag my colleague @SandraLuken1 for the awareness.  Regards,  Julia ... View more

Hi,  I would suggest to talk with Esri Support and get an issue logged since this behavior can either incorrect or by design.   Thanks! ... View more

Hi,  The behavior you shared should not be expected.. If the group layers are displayed well in the new Map Viewer, they shall be able to view the same way in new Dashboards. If you'd like to share this group layers in a private group with my username (jshi_CloudyGIS), I can take a quick look.  Julia ... View more