Latest Contributions by AgathaWong

Please also try to use the CityState locator by itself (not composite) and see if the locator works Online. Agatha Esri ... View more

ArcGIS for Desktop ships with the complete Data & Maps collection on DVD. It provides the North America locators that you can use for geocoding. Please keep in mind that the locators were built with different and older datasets as compared with ArcGIS Online. While the ArcGIS Online World geocode service offers the better quality, using the locators in the Data & Maps DVD can be a good start. On the ArcGIS Desktop help, there is a book called Datasets provided with ArcGIS under Geodata. It provides you detailed information of the data. ... View more

Kate, I would need a reproducible case with data to troubleshoot. Would you please zip up the locator and email it to me along with the reproducible steps? My email address is awong@esri.com. Here a couple reasons that the locator can be broken: The locator was created on a network drive or database that the connection is no longer available for some reasons. The locator is missing a file or critical properties. I would suggest to try the geocoding tutorials http://resources.arcgis.com/en/help/main/10.2/#/About_the_Geocoding_tutorial/002500000006000000/ and see if you still have the same problem. It seems unusual for you to see the error message like that. But I would like to see if it is a data issue or not. Thanks. Agatha ... View more

Kazi, The way presenting apartment addresses in a hyphenated number is unusual. I believe the number may have been parsed as a hyphenated house number as designed by the style. If you send me your locator style and a small reference dataset, I can look at it and find a solution for you. My email address is awong@esri.com. Regards, Agatha Wong Esri 380 New York St Redlands, CA 92373 ... View more

Lesa, The US Address - ZIP 5-digit locator style should be used for ZIP code point or polygon data. To create a locator for Street centerline data, please use the US Address - Dual Ranges locator style. This online help topic describes how each address locator style is used: http://help.arcgis.com/en/arcgisdesktop/10.0/help/index.html#/Commonly_used_address_locator_styles/00250000000v000000/ Agatha Wong ESRI ... View more

If the address has been matched (i.e. Status = M), the Match button is disabled when the first candidate is selected because the address has been matched to this candidate. If you click another candidate, the Match button should be enabled. Agatha Wong ESRI ... View more

Hi Mark, I looked at the Geocoding_Result shapefile you sent me and realized that all the addresses you tried to geocoding contain only the street names, but no house numbers. The geocoder matched the addresses against the GBR_StreetName locator. They are only approximate locations. Please try some full addresses including house numbers, street names, city/postcode and countries and see if you will get more precise locations. Thanks. Regards, Agatha ESRI ... View more

Mark, Would you please clarify how did you access the ArcGIS Online European geocode services? Through ArcGIS Explorer, ArcGIS Desktop, ... ? Would you please send me some sample data and describe the steps so that I can try to reproduce the problem? Then I will look into it. My email address is awong@esri.com. Thanks. Agatha Wong ESRI ... View more