Latest Contributions by EllenNodwell_IntegraShare

Well, I just had an unhappy surprise related to this today 😞 As the effort to see how many credits are remaining is still manual and requires steps whereby one has to LOG IN and look at the dashboard to view credit usage - not helpful or handy, and there is nothing that sends out an alert (no way to figure this that I can find - please help me if there is), so if your balance dips below zero, it puts your site into "restricted" status until you get out there to buy credits and that takes time, which means your site is broken until this process of ordering, fulfilling, and supplying credits again takes place. Maybe a workaround with credit budgeting?  I haven't tried this yet, since mostly, we have only 1-2 users doing anything on the site that would consume credits... I'm the admin and the main user... Why is there not an alert setting for administrators for if the site wide credit balance dips down below a threshold set by the admin, enabling the admin to top up before the site breaks?  If everyone's favorite coffee ☕company can do this 🤔 real-time with an automatic re-charge capability on the fly... seems like it should be possible 😉 In the meantime, I await the wheels to turn on the transaction so that I an get my site out of jail...  Any help would be appreciated.  If anyone thinks of anything clever we can do in the meantime that doesn't involve logging in to view the dashboard every morning, please let us know! Thanks! ... View more

This worked, but it was not trivial.  I had to uninstall Pro, install the driver, then reinstall from a download - since initially the update was installed "in app" - the order of things was important and the in-app updating didn't leave an .msi file where it needed to be for any "repairs".  Might be good for that info about a required driver update to flash up when in app updating is actioned off the about screen in Pro.  No messages came up when I did this update - wouldn't it be a good idea to notify?  Could be a good thing to let the folks (developers) who put that together know how this might save users frustration 🙂  Not everyone digs into the services to figure out what the problematic file is.  Yes, support calls are fine, but just thinking of user's time and frustrations and being taken away from their good work... But, sorry I digressed - thanks for the solution!  BTW it is still a bit slow to activate the feature.  Hope it gets improved - it's a great thing to have in Pro! Cheers, -Ellen WN   ... View more

I do not have that installed. ... View more

Yay! Our old and new stories appear to be functioning again!!  Sorry for the late response - we were "off" for the holiday... Thanks! ... View more

Over the past few days I have found issues with some of my layers - sporadic - and it's an overwhelming situation to try to troubleshoot every layer without some sort of auditing capability like we might have with ArcGIS Server, so I have been testing the applications and maps that we expose as our examples in our gallery, as well as some that are otherwise required to work for customers.  On one of my layers, I tried to filter out all but one specific feature, and it worked at first - I saved my map, then I viewed it and it's like it forgot.  I went in to edit it and couldn't get the filter to work on that layer.  I couldn't see what the problem was, so I suspect it must be something related or something is corrupted. Like you point out, I've found that I can't get to the controls in some of my published feature classes, sometimes I get a permissions error.  I've even opened some of these up in ArcGIS Pro to try to troubleshoot the data better and interestingly, on the few that I have looked at, the data is still there, so if I were guessing on what this is - it might be something broken in the presentation layers of AGOL Who knows? Hopefully, Esri will fix it pronto since whatever this is seems to be affecting quite a number of people. Fingers crossed! Hang in there and fingers crossed! ... View more

OK, I'll go there and put a link to this thread. 🙂 ... View more

PS - even the base map (Topographic) has issues with loading in Edge. Edge Mozilla Firefox ... View more

Have been having this issue - also sporadic issues with feature layers not showing up in new Map Viewer. In trying to troubleshoot, I have tried various combinations - browsers - to see if there are differences. I have disabled browser extensions i.e., security - different ones, to test if this has an effect. I reset browser settings (Edge) to default settings.  Firefox seems to work better than Edge - have not yet tested Chrome or Safari, as those are not used as much by our customers. Question:  Was AGOL tested and certified in every browser flavor before these latest changes/releases?  Can't find any of that on the Esri Site (testing certifications) for AGOL - if these exist, please send a link. This is pretty serious, as we cannot produce anything for customers while we are having these issues until we know more.  I'd be happy to sit online and show what I've found.  Screen shots will not show anything as you kind of have to be looking at it when it's happening (or not happening). Also, since having these issues, some of my hosted content gives some error messages - permissions - like I don't have access when I'm the owner of the content (?) - anyone else experiencing this?  This is content that I published under the user_id that is the administrator of the overall site and has the max permissions. These worked awhile back - any way to get our AGOL audited for corruption issues or is that something we have to take up with support?  Would be great to be notified if there are errors in our AGOL instance so that we can troubleshoot. Just noticed these issues beginning last Thursday/Friday time frame, but can't say they didn't start earlier, as we normally check our gallery about once a month for issues.  Some of the content is older and might require updating - since we see some of the old base-maps are now deprecated, stuff like that. Any help on this will be appreciated.  In the meantime, we will not use Edge, since there appears to be something going on in that browser that isn't in Mozilla Firefox. ... View more

Hi Steve - I have looked again at the issues you face.  As an aside, I think that potentially, the ArcGIS Online Assistant link that I sent may have been an earlier iteration of Geojobe's applications that do the same thing - not sure.  It does still have the function of setting URLs to another URL.  I am looking at it right now. StoryMaps seem to present a different situation. One thing is that StoryMaps start off in a different root than the rest of our AGOL content.  It appears that if we try to move the StoryMaps we make off that root, to say our own site's root on AGOL - things break.  I can't look at a Portal right now to determine if StoryMaps in Portal come from the internal source our how that looks since it is inside a firewall vs. being outside the firewall.  I suspect that all of these are situated in the storymaps folder up there - but, I'm not looking at the information architecture paths on this except through the browser's developer tools. Of course when we are building dynamic content, the user-experience full life-cycle is often time not thought about in our fast-paced development scenarios - we find that often people just start developing maps and apps without any sort of overall design plan or thought about forward life-cycle of maintaining over a long period of time. It seems that the focus is more about quick delivery of the application and what the needs are for it - and sometimes the "hurry up" factor overrides all other aspects. Migration paths often seem to be afterthoughts.  At this point in my decades long career, I could write an entire book about GIS migrations and management of change!  Yet here we are and we just do what it takes to keep our users' needs fulfilled, if we can. A suggestion of on we might, for the future, is to put up in ArcGIS Ideas a request to make maintaining these StoryMaps more sustainable, by enabling content publishers/authors to utilize a custom URL (or rename a URL), as you would a web page or post as we are able to do with web content in other platforms. I'm not the expert on this - but, through maintaining several websites that use different platforms, most have this capability. But, one simple idea might be to request the ability to customize our URLs so that they make more sense to our end users and we can manage moving to the newest versions with less headaches and impact to them, so that they can continue receiving good uninterrupted service from their apps.  Any change we can reduce is of benefit to them in doing their daily work, which often does not involve managing IT stuff. ... View more

Probably best for you to look at the tool and the utilities to see if it will work for you.  If you go to that link I posted for AGOL Assistant, and sign into your portal(s) (AGOL or Enterprise Portals) you can see if any of the utilities/functions do what you need for them to do.  Before you even log in read the landing page of AGOL Assistant.  Anyhow, good luck and hope it works for you. ... View more

Hi @SteveBeste - if you want to experiment here is the link:  ArcGIS Online Assistant (esri.com)  It's pretty straightforward to understand.  You must have admin rights on the sites that you want to move content from A to B.  There are some other utilities, as well.  Check it out.  It was suggested to me by some people years ago, and it still seems to function OK.  I signed in yesterday to check to see if I could still use it.  Let us know what you figure out, whether it works for you in your situation. ... View more

Just an innocent question here:  would ArcGIS Online Assistant help in this case or no?  I haven't tested this, but it does have some of that functionality...  I may try it and see what happens...  In the past I had used it to lift and shift content from one Portal (dev) to another (prod).  It's one of those "rare find" tools that someone told me about and I have used it quite a bit for managing content between sites.  I will update this post once I see if that might work... ... View more