Latest Contributions by SagarAyare

‎09-14-2017

Hi Jesse, Thank you for sharing the screenshot. I think you have tried most of the steps that I have suggested. The system works with self signed certificates as well. However, for production it is recommended to have CA issued certificate. Can you please send an email to [email protected] and we can try possibly a quick remote session for this issue. Thanks, Sagar Ayare | Product Engineer Real-time & Big Data GIS ESRI Redlands, CA

‎09-06-2017

Hi Jesse, A user may come across this error if the SSL certificates are not configured properly on hosting server and portal. The detailed info for importing certs is described in GeoEvent Server - Spatiotemporal Big Data Store – Tutorial. (Page 5-14 ) https://www.arcgis.com/home/item.html?id=870b1bf0ad17472497b84b528cb9af00 You can also go through this comment from Jon Satchwell https://community.esri.com/thread/175921#comment-605455 Hope this helps ! Thanks, Sagar Ayare | Product Engineer Real-time & Big Data GIS ESRI Redlands, CA

‎09-05-2017

Hi Jesse, Can you also please check hostidentifier.properties file under the content directory of data store which is \arcgisdatastore\etc\ If the last line in this file (preferredidentifier=ip) is commented, please uncomment it (by deleting the # and saving it). The changes that by you had done to the hostidentifier.properties under program files should be reflected here. If not, then you need to follow the above steps and then restart the data store on BDS machine. Try validating data store after this change. If that doesn't work, can you please try running the registerdatastore.bat utility ArcGIS Data Store command utility reference—Installation Guides | ArcGIS Enterprise Can you please share the data store logs under \arcgisdatastore\logs to [email protected] Thanks, Sagar Ayare | Product Engineer Real-time & Big Data GIS ESRI Redlands, CA

‎09-04-2017

Hi Jesse, Looking at your second screenshot, it appears that the system still looks for hostname from the data store machine. However, from the hosting server (first screenshot) it appears that you've updated to IP address instead of the hostname. Is it possible, for you to restart the hosting ArcGIS Server service after this change. (if you haven't already restarted) Also, instead of the public IP of the BDS machine, can you try the internal IP in the JSON and then restart the hosting ArcGIS server service. Thanks, Sagar Ayare | Product Engineer Real-time & Big Data GIS ESRI Redlands, CA

‎09-01-2017

Hi Jesse, By default, after installation, ArcGIS Server will point to a spatiotemporal big data store using the internal hostname (e.g. WIN- KI1388PECAS4) on the Big Data Server. For ArcGIS Enterprise deployments on Amazon and Azure instances, the hostname must be changed to the internal IP address of the Big Data Server via the ArcGIS Server Administrative Directory on the GIS Server at https://<GIS Server.domain>.com:6443/server/admin. If there is an issue with the internal IP, then you can try the public IP of the BDS machine. If the above steps do not fix your issue, then you should check the hostidentifier.properties file under the installation directory of data store which is \Program Files\ArcGIS\DataStore\framework\etc\ If the last line in this file (preferredidentifier=ip) is commented, please uncomment it (by deleting the # and saving it). This will ensure that the hosting server will look for BDS machine's IP address instead of the hostname. Hope this helps ! Thanks, Sagar Ayare | Product Engineer Real-time & Big Data GIS ESRI Redlands, CA

‎08-19-2016

Marc, You guessed it right. The real time server is in a separate site (site "B") The webgis server is in site "A". For more info you can have a look at the graphic on page 5 of Real Time GIS Spatiotemporal Big Data Store Tutorial. Hope this helps. Thanks, Sagar Real Time GIS team

‎07-11-2016

Many of you may have across following errors while setting up ArcGIS Spatiotemporal Big Data Store: None of the configured nodes are available: [] Server error code 500 (Failed to create the service 'Hosted/BDSserviceName.FeatureServer'. null) An SSL Handshake error has occurred when attempting to communicate with URL:"https://portalMachine.domain.COM:7443/arcgis/sharing/community/self?f=json&token=R” Please make sure you have imported the SSL certificate from "https://portalMachine.domain.COM:7443/arcgis/sharing/community/self?” into GeoEvent's site via the ArcGIS Server Admin API. Root Cause: "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target This troubleshooting guide describes the general troubleshooting steps to fix the above errors. It also highlights: ArcGIS Installation Order for Web GIS and Spatiotemporal Big Data Store Ports used by Spatiotemporal Big Data Store Under the hood process for Writing and reading from ArcGIS Spatiotemporal big data store Verifying the Certificates used by the GeoEvent Extension Verifying the connection to bds-server Describedatastore.bat command Unable to publish ArcGIS big data store Feature service and map service when Tile Cache data store is enabled. Using a Single Machine Architecture Enabling Different Data Stores on the Same Machine Portal for ArcGIS Requirement in your Web GIS Hosting Server Requirement in your Web GIS Domain Requirement when Enabling Spatiotemporal Big Data Store Directory Requirement when both Relational and Spatiotemporal Big Data Stores are on the Same Machine Federation without ArcGIS Web Adaptor for ArcGIS for Server. Using IWA Credentials for Connection to Portal for ArcGIS from GeoEvent Manager Updating the Hostname with the Internal IP address on Amazon/Azure Instances. To Unregister the Spatiotemporal Big Data Store and Start Over You can consider this guide as the answer to the Frequently Asked Questions (FAQs) for ArcGIS Spatiotemporal Big Data Store. The troubleshooting Guide is bundled with the tutorial for Spatiotemporal Big Data Store & can be downloaded from the following location: http://www.arcgis.com/home/item.html?id=870b1bf0ad17472497b84b528cb9af00 Feel free to post your comments, questions and valuable feedback here. Hope this info helps. Thanks, Sagar Ayare | Product Engineer Real-time GIS

‎05-25-2016

Hi Adam, The shard failure error is when the server is not able to one of the BDS node in the cluster. Network can be one of the reason for this. Can you please check if you are able to reach all the BDS nodes from the ArcGIS server & from GeoEvent Are you able to visualize the data on other clients or without filter ? Thanks, Sagar Ayare Product Engineer Real-Time GIS

‎04-21-2016

Hi Jon, Thank you for reaching us on this. Here are couple of checks that you should do in GeoEvent manager: The Portal data store connection in GeoEvent manager with web tier credentials (portal PSA credentials) If the BDS is configured correctly, the spatiotemporal tab (GeoEvent manager> Site> Spatiotemporal Big Data Stores) should list the name of the Portal data store connection (in drop down) and ‘Create Data source' button should be active. Please let us know your results and if required we can investigate it further. Thanks, Sagar

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Latest Contributions by SagarAyare

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