ArcGIS Online - Time enabled raster display problem

[RonnieMa1]

Hello,

I was working on a time enabled raster, which I created some interpolated surfaces from dummy point data. When I view the data using ArcGIS Pro, the time-enabled data can be viewed appropriately -- where the surface changes over time. However, when I publish my data to ArcGIS Online and 10.6 Portal, the surface cannot be viewed as appropriate. On the contrary, the time-enabled points can be viewed properly.

Link to my sample time-enabled web map:

http://arcg.is/v9a8O 

I have also tried to follow the steps in:

Time Enabled Image Service 

I once used a MODIS dataset in the following link and the data is displayed properly:

World/MODIS (ImageServer)  

Any suggestions to how I may debug or fix my data?

Thanks,

Ronnie

[EarlMedina]

What do you see in your REST service description? I'm curious to see what the value is for the timeinfo property.

Did you enable time on the Mosaic Dataset itself - that is, did you set that in its properties?

[RonnieMa1]

Yes that is a fair point. Please see the timeinfo properties below. I have also tried to enable time in the dataset itself (i.e. through Catalog, but it's not working properly.

"timeInfo" : {
"startTimeField" : "Date",
"endTimeField" : null,
"trackIdField" : null,
"type" : "field",
"timeExtent" : [ 1546272000000, 1546617600000 ],
"timeReference" : {
"timeZone" : "China Standard Time",
"respectsDaylightSaving" : false
},
"timeInterval" : 1,
"timeIntervalUnits" : "esriTimeUnitsUnknown",
"exportOptions" : {
"useTime" : true,
"timeDataCumulative" : false,
"timeOffset" : null,
"timeOffsetUnits" : null
},
"hasLiveData" : false
},

[EarlMedina]

What do you mean its not working properly in ArcCatalog?

Let's take a step back - does time show correctly on the client-side (ArcMap, ArcGIS Pro)?

[RonnieMa1]

Oh, sorry I should have been more clear. On ArcGIS Pro, I am able to update the time properties. Data can be viewed properly in both ArcGIS Pro and ArcMap10.6.

On the other hand, using ArcMap 10.6 and ArcGIS Pro I tried to publish my data to Portal but it says that I do not have Image Server Extension available. From my understanding, raster data can only be hosted on Enterprise and not in AGOL. So, does web tile layer support viewing time-enabled rasters? If it doesn't, then perhaps I should look at Image Server Extension instead.

[EarlMedina]

That may be your problem - you need an Image Server license to publish a Mosaic Dataset either as a Map Service or an Image Service: How To: Publish a mosaic dataset to ArcGIS Server 

[RonnieMa1]

Okay, thanks Earl. I'll further look into the problem.

Ronnie