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Open Data orphaned items that cannot be removed

Question asked by peggy.fung@toronto.ca on Sep 7, 2017
Latest reply on Sep 11, 2017 by CClaessens-esristaff

I had previously shared 7 feature services and several document url items on ArcGIS Online to the Open Data group. We then decided not to share any non feature service type items, and removed sharing on all document url items (these were links to zip files).

 

I am finding 2 document url items have been left on the Open Data site. I have tried:-

  • Unsharing - no change
  • Deleting the items on ArcGIS Online - no change
  • Updating the index - no change (in fact I do not see it in the list of items to re-index)
  • Unassign the Open Data group in group manager and changed the group from public to private (see this post). I then reversed this order to enable the group as public and re-assigned to Open Data in group manager - no change

I'm not sure what else I need to do. I have seen other posts of people providing links to the dataset on Open Data / ArcGIS Online, and esri is able to somehow delete these orphaned records, but since I have already deleted these items on ArcGIS Online, I do not have any links to provide.

 

Any advice?

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