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ArcGIS 101 Thumbnail's not updating on server

Question asked by harley on Aug 17, 2012
Latest reply on Apr 11, 2016 by mvolz47
is there a problem with the thumbnail generation on arcgis server 101?
Event the help documentation shows the black thumbnails.
minor issue, and might be just because this is the esri sample data.

attached is image from my installation: