Web Adaptor Application Error

Discussion created by jtosoni on Dec 11, 2013
Latest reply on Mar 20, 2015 by oitogrip
Hi -

I've successfully installed arcgis for server 10.2 on a windows server 2012 r2 VM. I also created my arcgis site successfully while taking all the defaults and have not touched a thing within the manager.

Next, I installed/enabled IIS on a separate VM Windows Server 2012 r2 and installed the web adaptor. It installed fine also and then the web page came up - I entered the GIS Server URL and my PSA credentials and the following error is returned:

Application Error
Failed to get administrator token from the GIS server. Please verify that the GIS Server URL specified can be accessed successfully.

I'm puzzled as to why this could be  happening - I believe .net framework 3.5.1 is installed on the server. Another issue I see is that I cannot access my ArcGIS Server manager URL or any other related outside of the VM I installed server on. I am sure this should not be happening. There are no firewalls between these servers, everything is on the same network and I can ping each.

Any help or suggestions would be much appreciated. Thanks!