ArcGIS.com: Can't time-enabled feature service

[KatieGaut1]

Hello,
    I'm trying to create a web application that uses a time-enabled layer.  I've uploaded the shapefile, published as a feature service hosted on ArcGIS.com (through a developer account).  In Desktop ArcGIS 10.2, I have no problem enabling time on a field that represents "sample year".  In ArcGIS.com though, I follow the below instructions (from ArcGIS.com help page), and there is no "Time Settings" option when I click the arrow icon next to the layer.  In fact, the "Layer" displays my file name, not separate layers as I was expecting to see.  Any thoughts or insights would be so very appreciated!  Thank you!  Katie


Publish a hosted feature service on ArcGIS Online. For more information, see Hosted feature services.
Log in to the ArcGIS.com website and click My Content.
Click the name of your feature service to view its item details.
In the Layers section of the page, click the small arrow icon next to the layer where you want to enable time and click Time Settings.
Check the box next to Enable time
Choose to record the time data as specific events in time or time ranges with a start and end time.
Choose the time field or fields in your data.

[TimothieBiggs]

Is it a group layer?

[KatieGaut1]

Hi timothieb,
    No, it's not a group layer.  Any thoughts would be appreciated!

Katie

[KatieGaut1]

Anyone have any thoughts??  Thanks in advance!

[Anonymous User]

Hi Katie,

Are the dates stored in a date field or in a text/string field?
Can you share your service with me so we can take a look?

Thanks,
Andrew

[KatieGaut1]

Hi Andrew,
   Yes - absolutely!  Thanks so much for taking a look.  The dates are in a string field.  Here is the service URL.  Please let me know if you have any other questions.  Again, thanks again.

http://services2.arcgis.com/VmLllxPKgIzlr2id/arcgis/rest/services/Stations_with_Basins_Service/Featu...

[Anonymous User · Accepted solution]

Hi Katie,

You'll have to republish the service. If you used a shapefile or Geodatabase feature class you can add a new Date field and calculate it, then publish again.

Hope that helps,
Andrew

[KatieGaut1]

Hi Andrew,
   Just to be sure I understand - the date field needs to be reformatted as Date vs string, then republished?  Thanks!

Katie

[Anonymous User]

Correct!

Thanks,
Andrew

[KatieGaut1]

Andrew,
   Consider my arms reaching through the computer screen to give you a giant hug!  Thank you so much.

Katie