Solved! Go to Solution.
Hi,
This is actually a known issue with 10.1 SP1:
http://support.esri.com/en/bugs/nimbus/role/beta10_1/TklNMDg2MzQ5
It is resolved with 10.2, but there are also some workarounds described in the link above.
Hope this helps.
Not sure why you're getting redirected like that.
You can also just browse to http://support.esri.com, log in, and then search for the bug ID which is NIM086349.